Last updated: 20 September 2026
NEXi is a voice-chat application operated by Kivi Prog Pvt Ltd. This policy explains what the app collects, why, and what you can do about it. It applies to the NEXi mobile app and this website.
To create and secure your account, run voice rooms, operate the coin and gift economy, calculate levels and leaderboards, respond to support requests, and detect fraud and abuse.
Live voice is transmitted so other people in the room can hear you. We do not record room audio. Text messages are stored so chat history works, and may be reviewed when a report is filed.
Service providers who run parts of the app on our behalf — hosting, the voice provider, and payment processors — under contract and only for those purposes. We do not sell your personal data. We may disclose data where the law requires it.
Account data is kept while your account is open. Transaction records are kept for as long as accounting rules require, even after an account closes. Diagnostic logs are kept for a short period and then deleted.
You can review and update your profile in the app, delete your account, and request a copy of your data or its deletion by writing to us. Deleting your account removes your profile, and unused coins are forfeited.
NEXi is not intended for anyone under 18. If we learn an account belongs to a child, we close it and delete the data.
Privacy questions or data requests: kiviprogpvtltd@gmail.com